Gmail gets a blue checkmark of its own to thwart phishing attempts

it just didnt work.

Fifty-nine percent of customers prefer self-service tools for simple questions/issues.but the function is hard to scale.

The return on your investment may just be your ability to earn the future business of your customers and prospects.Digital Engagement Becomes the Norm - The pandemic sent an increasing number of customers to digital channels.The share of service decision makers who report using AI has increased by 88% since 2020.

Shared view of the customer is key to ensure speed.81% of decision makers say theyre making significant investments in training -- up from 79% in 2020 and 77% in 2018.

and 83% expect to resolve complex problems through one person.

Service professionals report an average turnover rate of 19% over the past year.Startup Deep Fission has come up with a new way to deal with the economic and safety problems of nuclear power that is.

The safety and economic factors are related because the high cost of building nuclear power stations has very little to do with the nuclear technology itself.4 m) of stainless steel and the containment structure of reinforced concrete can be up to 6 ft (2 m) thick.

Where the real expense comes from is the massive civil engineering required to contain the nuclear reactor and protect the outside world in the event of a catastrophic accidentand as the technology companies like to predict will happen this time.